Managing classes

Classes allow you to bring learners together to play the same game within a similar time period and compete against each other. 

They’ll also be able to see their position on the Leaderboard to boost engagement and the competitive aspect. 

Note: Keep in mind that if a course is set up for “all students”, a group with no end date can be created automatically when a student logs into the course for the first time.

Create classes

Create classes, enroll your students, and organize your courses by date, topic, student groups etc.

Prerequisites

  • Have access to the Admin.
  • Before you start playing, perform the technical test to make sure everything is working properly. 
  • Check the course visibility. For more information, read this article

To create a class, follow these steps: 

  1. Click on the “Classes” button in the left-hand side menu of Admin. 
  2. Click on the blue “Create class” button.
  3. Fill in the fields in the “Class Information” section.
    • Class name.
    • Topic.
    • Country: the country associated with the class. If you manage multiple locations, please, set a reference country.
    • Time zone: the time zone of the class based on the selected country.
    • Course: the course your students will take in this class.
  4. Fill in the fields under “Class Settings”.
    • Start date: the day the class begins. 
    • End date: the day the class closes. 
    • Maximum playing time per student (in weeks): indicates how long each student will have access to the course (in weeks) from the moment they first log in. The recommended maximum is 8 weeks. This period cannot exceed the course end date unless manually extended. Important: if you create classes lasting longer than 8 weeks, we recommend adjusting this value, since the system defaults to 8 weeks even if the class runs for a longer period.
    • Automatic extension: allows students to extend their access time up to the class end date if their access expires earlier.
    • Send class-start notification: sends an email notification with course access information. 
    • Advanced settings: 
      • Student visibility on the leaderboard.
      • Tags: use tags to categorize your class or add relevant information about the group.
      • Course schedules: define the period during which students are allowed to play.
      • Documents.
  5. (Optional) Fill in the Administrators section to assign specific admins to this class.
  6. Click “Save”.

Before saving, make sure to:

  • Complete all required fields, marked with a red asterisk (*).
  • Check the tooltips to ensure each field is filled in correctly.
  • Verify whether you want to send the class start notification. This option is enabled by default.
ℹ️ Tip: You can register your students at this point or close the tab and do it later. 

Video – Create a class

In this video, you’ll see how to create a class in Admin.

View list of classes

You can view all your registered classes from the Admin, which will allow you to have an overall view of the number of active classes.

To do so, follow these steps:

  1. Click on the “Classes” button in the left-hand side menu of Admin. 
  2. Search for your class using the available filters or the search bar.

You can use the “Status” column to organize your classes. The class statuses are: 

  • Finished: A class that’s already finished. 
  • Active: A class that hasn’t reached its scheduled end date and is still in progress.
  • Not Started: A scheduled class that hasn’t started yet.

To navigate through the different pages of your classes, click on the arrows that appear at the bottom right of the screen. 

ℹ️ Remember: if you’ve configured an open Campus (“All students” option), the classes for each game will be created automatically after each first access by a student.

Delete a class from the Admin

Prerequisites

Don’t have students enrolled in a specific class nor active enrollments. 

To delete a class, follow these steps: 

  1. Click on the “Classes” button in the left-hand side menu of Admin. 
  2. Find the class. 
  3. Access the class by clicking on it.
  4. Click on the button with the three dots seen on the right.
  5. Select the “Delete” option and confirm. 
ℹ️ Keep in mind: if you need to delete a class with enrolled students who haven’t started playing yet, you’ll have to cancel student registrations first.

Change details of a class

To do so, follow these steps:

  1. Click on the “Classes” button in the left-hand side menu of Admin. 
  2. Click on the class you want to edit.
  3. Click on the “Information” tab and edit the information you want (name, country, time zone, or end date).
  4. Click on the button to save the changes.
Tip: we recommend that the name be intuitive and short; For example, indicate your company name + the game + the group (1,2,3…) + the start month and year. For example: [your company name] Pacific G2 February 2019.

Establish time restrictions for course access

You can configure the time period in which your students won’t be able to play from the Admin. 

Prerequisites

Have a class for the course in question created.

To do so, follow these steps:

  1. Click on the “Classes” button in the left-hand side menu of Admin. 
  2. Click on the “Information” tab.
  3. Open the “Advanced Settings” tab (below).
  4. In the “Course Schedule” section, move the blue bar to define the time slot during which you want your learners to play. 

(The gray part will reflect the hours in which your students won’t be able to access)

  1. Save changes
ℹ️ Tip: our experience tells us it’s preferable for students to have access without time restrictions.

Extend a closed class by pushing back the end date

Extending a class means modifying its end date to extend the term for the students you want. For example, the class deadline has passed, but your students haven’t quite completed the game, so you want to give them more time.

Each student will have access until their first login date plus the number of weeks specified in the Course access time (in weeks) field when the class was first created. This period starts counting from the student’s first login to the course.

Example: If the configured access time is 8 weeks and the student logs in for the first time on March 1, their access will end on April 26, even if the class started in February and ends in May.

Prerequisites

Have classes created with an end date.

To extend the term of a class, please follow these steps: 

  1. Click on the “Classes” button in the left-hand side menu of Admin. 
  2. Find the class in the list and click on its name.
  3. Go to the “Information” tab.
  4. Edit the “End Date” field.
  5. Save changes 

Once the class term has been modified, confirm by checking the final dates at an individual level in the “Registration” tab. 

ℹ️ Remember: this will affect the term of students who have either not started playing or haven’t finished yet. Remember that the end date of a class can be extended, but not brought forward.
ℹ️ Note: when making the extension, students will receive a notification informing them of the new end date (if this communication is enabled).

Video – Extend a closed class by pushing back the end date

In this video, you’ll see how to extend the end date of a class.

Activate the “automatic extension” for your students

The “automatic extension” option allows the period of play to be extended automatically and will save you time, as the extension of the term is done by the student directly from the Campus by clicking on the “Extend” button. This button appears for the student on the course card when individual access expires but the class is still active. 

Prerequisites

Have classes created with an end date.

To set up automatic class-by-class extensions, follow these steps: 

  1. Click on the “Classes” button in the left-hand side menu of Admin.
  2. Find the class in the list and click on its name.
  3. Go to the “Information” tab.
  4. Activate the “Automatic extension” option so that the student can extend the play period for one more week, but still within the class end date.

Note: The automatic extension will be activated by default in your open classes.

ℹ️ Tip: In your internal communications or with a personalized message from the Admin, you can notify your students that they can extend their access period at no cost to them when they see the “Extend” button on Campus.

Configure class Leaderboard

You can decide which type of leaderboard you want students to be shown during the game. You can configure it from your account at a general level or individually for each class. 

General

To set the Leaderboard settings for all of your classes, follow these steps: 

  1. Click on your profile initial, found in the top right corner.
  2. Select the “My Account” option.
  3. Click on “Settings”.
  4. You’ll find the available options in “Student Leaderboard”. 
  5. Select the visibility option you prefer. The options are:
  • Show students’ names: this option allows all participants in the class to see each other and their position in the game, including first and last names. This is the most recommended option to boost engagement and a competitive aspect.
  • Hide students’ names: this option means students will be able to see the positions during the game, but they won’t be able to know who occupies which position in the leaderboard (the data will be pixelated).
  • Show students’ aliases: this option means that students in the class will see the leaderboard and the positions of each student, but only the aliases they’ve chosen, and not their real names.

Individual

Set student visibility in the Leaderboard of a specific class

To set the Leaderboard settings for a particular class, follow these steps: 

  1. Find the class by clicking on the “Classes” button on the left-hand side menu of the Admin.
  2. Select the corresponding class.
  3. Click on the “Information” tab.
  4. Open the “Advanced Settings” tab (below).
  5. Click on the “Student visibility on the Leaderboard” dropdown menu. 
  6. Select the visibility option you prefer. The options are:
    • Show students’ names: this option allows all participants in the class to see each other and their position in the game, including first and last names. This is the most recommended option to boost engagement and a competitive aspect.
    • Hide students’ names: this option means students will be able to see the positions during the game, but they won’t be able to know who occupies which position in the leaderboard (the data will be pixelated).
    • Show students’ aliases: this option means that students in the class will see the leaderboard and the positions of each student, but only the aliases they’ve chosen, and not their real names.
  1. Save changes 
ℹ️ ️ Keep in mind that within the progress of each class in the Admin, you’ll always see the real names and email addresses of students.
ℹ️ Remember that, when modifying the Leaderboard settings for the entire account, this option will only be effective on new classes (no retroactive effect). 
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