Credit-based plan

Credits-based plan and Clients 

If you have a credits-based plan, access to the games and Campus is grouped by clients. By default, when you first create your account in the Editor you will have one client already created in the Admin. This is your “owner” client which serves as a private Campus that you can use for internal courses or for testing games. 

How credits work

Credits are like tokens you buy and assign to client accounts to allow users to play.

A purchase of 6 credits* will allow one player to play one game one time with prices depending on the number of credits purchased.

*Not applicable to our official partner distributers. Please contact your Account Manager to know specific pricing.

There is a price slider to help you when purchasing:

Note: Credits don’t expire but once assigned to a client they cannot be reassigned to another client.
When you’re ready to deliver your games to players/learners you will create clients to manage this access. You decide which games in your catalog are visible to which clients. When creating a client you decide if they will access the games via the campus or using SCORM.

*We will use “course” and “game” interchangeably throughout the article. Within the Admin, games are called “Courses.”

Buying credits

In order to sell your game to your clients, you must purchase credits and assign them to the client. Each credit costs 2 euros and a standard game costs 6 credits for a user to play.

To add credits to your main account:

1. From the Editor or Admin, click on your user icon at the top right and go to “My Account.”
2. Under “Admin credits” click on “buy credits.”
   
3. 
4. The slider shows you the discounts available for buying in bulk.

For each player playing your game one time, you need to purchase 6 credits. 1 play = 6 credits. For example, if you have a client with 20 learners you need to buy 120 credits to assign to that client.

4. Click on the number of credits and type the number you wish to buy
5. Click on Purchase
6. Input your credit card details and finish

In order for your clients to access your game you then have to assign these credits to the client(s) in question.

Assigning credits to a client

Prerequisites: Have the client created.

To distribute your purchased credits to client accounts:

1. Go to “Clients” in the left menu
2. Click on the client you want to assign credits to

If you don’t have the client created click here to see how.

3. Go to the Credits tab
4. Click on Sell credits
5. Choose the number of credits to assign to this client
6. You can include a reference and comments to identify this “sale” later.

Remember: 1 learner playing 1 game = 6 credits

You will then need to add students to a class for this client for them to receive access to the game.

Alternatively

1. Go to “my account” from the menu at the top right.
2. In the Account tab under “Admin credits” click on “manage credits”
3. Click on “Sell credits” at the top right
4. Choose the client you would like to assign credits to and the number of credits to assign.
5. You can include a reference and comments to identify this “sale” later.

Checking the status of your credits

1. Click on “my account” from the menu at your account icon at the top right corner.
2. Go to the “Account” tab. In the box on the right, you’ll see the total number of credits you have waiting to be assigned.

3. Click on “Manage credits” to see the details of credits assigned to each client.

Checking the status of credits per client

1. Go to “Clients” on the left menu and select the client you wish to view.
2. Go to the “Credits” tab. Here you’ll see the log of all credits assigned and used by this client.

Remember that credits are “consumed” when the user is enrolled. Their credits are used even if the student never starts their game.

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