Credit-based plan

Credits-based plan and Clients 

If you have a credits-based plan, access to the games and Campus is grouped by clients. By default, when you first create your account in the Editor you will have one client already created in the Admin. This is your “owner” client which serves as a private Campus that you can use for internal courses or for testing games. 

Note: credits are valid for one year from the date of purchase. Any unused credits within this period cannot be extended or refunded.

When you’re ready to deliver your games to players/learners you will create clients to manage this access. You decide which games in your catalog are visible to which clients. When creating a client, you decide if they will access the games via the campus or using SCORM.

*We will use “course” and “game” interchangeably throughout the article. Within the Admin, games are called “Courses.”

Buying credits

To buy credits, please get in touch directly with your Game Strategies representative. 

Assigning credits to a client

Prerequisites: Have the client created.

To distribute your purchased credits to client accounts:

1. Go to “Clients” in the left menu.
2. Click on the client you want to assign credits to.

If you don’t have the client created, click here to see how.

3. Go to the Credits tab.
4. Click on Assign credits.
5. Choose the number of credits to assign to this client.
6. You can include a reference and comments to identify this “sale” later.

You will then need to add students to a class for this client for them to receive access to the game.

Alternatively

1. Go to “my account” from the menu at the top right.
2. In the Account tab under “Admin credits” click on “Manage credits”
3. Click on “Assign credits” at the top right.
4. Select the client you would like to assign credits to and the number of credits to assign.
5. You can include a reference and comments to identify this “sale” later.

Checking the status of your credits

1. Click on “my account” from the menu at your account icon in the top right corner.
2. Go to the “Account” tab. In the box on the right, you’ll see the total number of credits you have waiting to be assigned.
3. Click on “Manage credits” to see the details of credits assigned to each client.

Checking the status of credits per client

1. Go to “Clients” on the left menu and select the client you wish to view.
2. Go to the “Credits” tab. Here you’ll see the log of all credits assigned and used by this client.

Remember that credits are “consumed” when the user is enrolled. Their credits are used even if the student never starts their game.